Located in Northwest Ohio, Avalon Systems Group LLC (ASG) engineers and distributes advanced Digital Video Recording and Surveillance Equipment for OEMs, dealers, and distributors in North and South America. ASG only distributes products it can directly control via source code or some form of SDK. This maintains ASG’s commitment to fully support every one of our products.
More than half of ASG’s sales are a result of OEM agreements with other Security Industry Manufacturers. Since the formation of the USA office, the company’s relationships with OEMs have spawned tremendous growth. Aside from excellent technical capabilities, our true strength rests in outstanding customer service. Our ability to adjust to the needs of OEM customers and provide them with crucial support gives our service plan great rapport. A personal liaison manages each OEM customer account to assure that all requirements are met.
Distributor dealings have also contributed to the success of ASG. We are dedicated to providing premier digital technology for the security and surveillance market by offering the Kodicom DVRs. All product series flow through an Independent Representative Network. These Integrator Products target larger dealers who must have integration with 3 rd party access control and POS systems. The integration process often requires on-site help from ASG Reps. Our skilled, knowledgeable Reps can be found in all 50 US States, the District of Columbia, and Canada. As company policy, ASG will not sell direct to End Users. This promise is made to affirm the commitment that ASG has to its resellers.
Extraordinary customer support is our number one priority at ASG. We know the equipment we sell to our customers must be dependable and top of the line. Along with excellent products comes our excellent support team, providing assistance every step of the way. Our customers trust our equipment. Our customers trust us. This is where ASG shines.
The security and surveillance industry is expected to double by 2009. We are riding the wave of change with our products and are excited to see just where this wave will take us. Our growing customer base is expanding and diversifying as the technology found in our products improves and evolves. We strive to continue our tradition of providing excellent support and equipment as we face the challenge of keeping America secure.